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    • Services
    • What's Your Skin Type?
    • Home Fragrance
      • OG Drip Candles
      • Zodiac Drip Candles
      • Kiddie Tings Candles
      • Custom Candles
      • Wax Melts
      • Reed Diffusers
    • Body Care
      • Bath Salts
      • Body Oil
      • Soaps
      • Sugar Scrubs
      • Lip Scrubs
      • Men's Collection
      • Serums
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Return/Refund Policy

Returns & Refunds

Lost or Stolen Packages

Lost or Stolen Packages

   
 Returns will be processed in the order they are received. To return  product, it must be in the original packaging and UNUSED. Products that have been used ARE NOT RETURNABLE. Products can only be returned within 10 days of purchase date. Unfortunately anything after 10 days, we cannot offer a return or exchange.


 All sales are FINAL and CANNOT be refunded.
 

Lost or Stolen Packages

Lost or Stolen Packages

Lost or Stolen Packages

We are not responsible for packages that have been marked delivered but appear to be or has been stolen.


However, if you think package has been stolen or lost, please contact us within 48hrs of delivery confirmation, we will try to work with you.


If you believe package is lost after delivery confirmation, please contact local USPS office and check with them because it may be there.

Damaged or Wrong Items

Lost or Stolen Packages

Damaged or Wrong Items

  •  If your product arrives damaged, or if we mistakenly send the wrong product, please contact us immediately, so that we can file a claim with USPS to get reimbursed for shipping and damage. Complete the following steps to help us help you:


  1. Please take photos showing the extent of the damage
  2. Email proof of damage to

 art2relaxation@gmail.com with order number 


In the meantime, we will work with you to get a replacement to you ASAP


  A Sistas' Love LLC thanks you for you purchase and if for some reason you are not 100% satisfied with your product(s), please feel free to contact us, we'd love to help!
 

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